Christmas and New Year
Holiday Planning
2013 - 2014



As the holiday season is fast approaching, you can rely on UPS® to deliver for you. Below is a guide to help you plan your shipments during the holidays. Create a shipment online, or visit for more information about all our available services. To receive an accurate delivery time calculation when planning your shipments please use the cost and time calculator tool.

To see the UPS Holiday Season Guarantee, click here.

UPS Centre Online
Call Centre
Services Available
Monday 23rd All
Tuesday 24th* Closed at 15:00 Closed at 13:00 Closed at 12:00 Closed at 15:00 All
Wednesday 25th None
Thursday 26th None
Friday 27th All
Saturday 28th No P/U ops No P/U ops Saturday delivery
Monday 30th All
Tuesday 31st** Closed at 15:00 Closed at 13:00 Closed at 12:00 Closed at 15:00 Express only
Wednesday 1st None
Thursday 2nd*** All
Friday 3rd All

* On Tuesday 24th December, we will deliver all services but only collect UPS Express services®.
** On Tuesday 31st December we will deliver and collect Express services only. Except for Scotland, where we will deliver and collect all services.
*** The 2nd of January is a bank holiday in Scotland, there will be no collections or deliveries.

Please note: Normal centre opening hours and collection cut-off times for your area will apply, unless otherwise noted. To find out what they are in your area please call UPS on 08457-877-877 (Opening Hours: Monday - Friday: 08:00 - 20:00 and Saturday: 08:00 - 12:30)

Please note dates are subject to changes.


UPS Holiday Season Guarantee

The UPS Money Back Guarantee is in effect in accordance with its normal terms throughout the holiday season subject to the following exceptions:

For UPS Express Plus®, UPS Express® and UPS Express Saver® packages collected throughout Europe on Tuesday, December 24, the scheduled delivery date will be:

  • Friday, December 27 for domestic destinations
  • Monday, December 30 for EU destinations
  • Monday, December 30 for worldwide destinations

Commitment times for air and international shipments delivered within the United States will be extended by 90 minutes on the following days: Friday, November 29, from Wednesday, December 18 to Tuesday December 24 and on Tuesday December 31.

UPS air and international shipments collected or delivered in the United States are guaranteed throughout the holiday season. The guarantee is suspended for UPS Ground and UPS Standard® packages collected or scheduled for delivery between December 11 and December 24.



Cost and Time Calculator Ship now Packaging Advisor Open an UPS Account Sign up for UPS Email Ship as a Guest