As the holiday season is fast approaching, you can rely on UPS to deliver for you. Below is a guide to help you plan your shipments during the holidays. Create a shipment online, or visit www.ups.com for more information about all our available services. To receive an accurate delivery time calculation when planning your shipments please use the cost and time calculator tool.

To see the UPS Holiday Season Guarantee, click here.

Date Drop-off Collection Delivery
UPS Centre Online
Request
Call Centre
Request
Operation
time
Services
Available
Monday 22nd All
Tuesday 23rd All
Wednesday 24th* Closed
at 15:00
Closed
at 13:00
Closed
at 12:00
Closed
at 15:00
All
Thursday 25th
Friday 26th
Saturday 27th No Collections No Collections Domestic
Saturday
delivery
only
Monday 29th All
Tuesday 30th All
Wednesday 31st** Closed
at 15:00
Closed
at 13:00
Closed
at 12:00
Closed
at 15:00
All
Thursday 1st
Friday 2nd*** All
Saturday 3rd No Collections No Collections Saturday
delivery only

* On Wednesday 24th December, we will deliver all services but only collect UPS Express® services.
** On Wednesday 31st December, we will deliver all services but only collect UPS Express services. Except Scotland, where we will deliver and collect all services.
*** Friday 2nd January is a bank holiday in Scotland so there will be no collections or deliveries.

Please note: Normal centre opening hours and collection cut-off times for your area will apply, unless otherwise noted. To find out what they are in your area please call UPS on 03457877877 (Opening Hours: Monday - Friday: 08:00 - 20:00 and Saturday: 08:00 - 12:30)

Please note dates are subject to changes.

UPS Holiday Season Guarantee

The UPS Money Back Guarantee is in effect in accordance with its normal terms throughout the holiday season subject to the following exceptions:

For UPS Express Plus®, UPS Express® and UPS Express Saver® packages collected throughout Europe on Wednesday 24 December, the scheduled delivery date will be:

  • Monday, December 29 for domestic destinations
  • Monday, December 29 for EU destinations
  • As of Monday, December 29 for worldwide destinations (depending on destination)

  • Domestic express saver will extend to 14:00 and the guarantee will apply until 14:00 from 15 - 24 December.

    Commitment times for air and international shipments delivered within the United States will be extended by 90 minutes on the following days:

  • Friday November 28,
  • Thursday, December 18 to Wednesday December 24
  • Wednesday December 31.
  • UPS air and international shipments picked up or delivered in the United States are guaranteed throughout the holiday season. The guarantee is suspended for UPS Ground and UPS Standard® packages picked up or scheduled for delivery between December 11 and December 24.