As the holiday season is fast approaching, you can rely on UPS® to deliver for you. Below is a guide to help you plan your shipments during the holidays. Create a shipment online, or visit www.ups.com for more information about all our available services. To receive an accurate delivery time calculation when planning your shipments please use the cost and time calculator tool.
| DATE | DROP-OFF | COLLECTION | DELIVERY | |||
|---|---|---|---|---|---|---|
| UPS Centre | Online Request |
Call Centre Request |
Open for Business | Services Available | ||
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Thursday 20th |  |
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| Friday 21st | |
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| Saturday 22nd | |
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Saturday Delivery Only | |
| Monday 24th * | Closed at 15:00 | Closed at 13:00 | Closed at 12:00 | Closed at 15:00 | |
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| Tuesday 25th | |
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| Wednesday 26th | |
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| Thursday 27th | |
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| Friday 28th | |
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| Saturday 29th | |
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Saturday Delivery Only | |
| Monday 31st ** | Closed at 15:00 | Closed at 13:00 | Closed at 12:00 | Closed at 15:00 | |
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Tuesday 1st | |
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| Wednesday 2nd *** | |
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| Thursday 3rd | |
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| Friday 4th | |
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* On Monday 24th December, we will deliver all services but only collect UPS Express services®. We will not collect UPS Standard®.
** On Monday 31st December, we will only deliver and collect Express services only. We will not collect or deliver UPS Standard.
*** The 2nd of January is a bank holiday in Scotland, there will be no collections or deliveries.
Please note: Normal centre opening hours and collection cut-off times for your area will apply, unless otherwise noted. To find out what they are in your area please call UPS on 08457-877-877 (Opening Hours: Monday - Friday: 08:00 - 20:00 and Saturday: 08:00 - 14:00)
Please note dates are subject to changes.
UPS Holiday Season Guarantee
The UPS Money Back Guarantee is in effect in accordance with its normal terms throughout the holiday season subject to the following exceptions:
For UPS Express Plus®, UPS Express® and UPS Express Saver® packages collected throughout Europe on Monday, December 24, the scheduled delivery date will be:
- Thursday, December 27 for domestic destinations
- Friday, December 28 for EU destinations
- Friday, December 28 for worldwide destinations
Commitment times for air and international shipments delivered within the United States will be extended by 90 minutes on the following days: Friday, November 23, from Tuesday, December 18 to Monday, December 24 and on Monday, December 31.
UPS air and international shipments picked up or delivered in the United States are guaranteed throughout the holiday season. The guarantee is suspended for UPS Ground and UPS Standard packages picked up or scheduled for delivery between December 11 and December 24.
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